About

I’m Thuongvu, a senior software engineer interested in distributed systems and machine learning infrastructure. My work has spanned product engineering, distributed systems, and cloud infrastructure.

At Chime, I work on the infrastructure behind AI-assisted customer support. That includes LLM pipelines, conversational platforms, and the authentication, data, and reliability systems that make them practical to run in production.

I like figuring out what complex systems are actually doing and using what I learn to build clearer, faster software.

More broadly, I’m interested in how technology can make useful tools and capabilities available to more people.